Human-Centered Design Strategist
Driving Social Impact through Human-Centered Design
Connect with me keerthi3293@gmail.com
aTypical Community: UX Research for Neuroinclusive Community
Defined the foundational strategy for platform optimization, focusing on early service adoption. Conducted discovery research and CX strategy workshops, delivering a validated roadmap to eliminate barriers.
Philly Truce: Enhancing Community Safety through Digital Solutions
Enhanced a mobile app and chatbot for community safety, identifying usability issues through testing to improve incident reporting and communication.
WanderStay: Simplifying Global Relocation
Simplified international relocation by identifying user pain points and validating the need for a consolidated digital platform to streamline the complex process.
Cultivating Empathetic Learning Environments
Transformed teaching with a human-centered, empathy-driven approach, using interactive strategies to significantly boost student engagement and academic outcomes.
Voices From Our Work
Impactful design and strategy stem from strong, supportive partnerships. Here is what colleagues have shared about our shared process and collaborative achievements.
01
Oana
She worked well with the team, communicating clearly and managing her tasks efficiently, even in high-pressure situations where we had to pivot or adapt on the fly. What stood out about Keerthi was her ability to think strategically beyond her immediate tasks.
Jillian
Reliable, resilient, and positive. She was an anchor for our team. Despite facing significant logistical challenges and team turnover, Keerthi was helpful in recovering our research efforts and co-partnering keeping us on track. Keerthi is a capable researcher who doesn’t get rattled by setbacks; she stays focused on finding solutions. I highly recommend working with her.
02
Diane
Keerthi brought valuable experience that helped us thoughtfully plan and conduct critical research for the project's discovery milestone, then introduced the team to software tools that streamlined our synthesis process. Throughout the project, Keerthi was calm, communicative, and very easy to work with. She is someone that will bring expertise, a collaborative style, and steady leadership to her future teams.
03
Claire
Reliable communicator and creative problem solver who onboarded new team members and presented our findings to the client with lots of care and expertise.
04
Skills
UX Research
Service Design
Contextual Inquiry
Data Analysis
Journey Mapping
Interaction Design
Mixed-Methods research
Usability Testing
Content Strategy
Leadership
Needs Assessment
Tools
Maze
Dovetail
Figma
Notion
Figjam
Data Analysis
MATLab
Python
Excel
Google Forms
Zoom
Canva
Connect with me keerthi3293@gmail.com